Terms of service

Elevate Your Glow – Terms of Service

Last Updated: March 2026

Welcome to Elevate Your Glow! By accessing or using our website, products, or services, you agree to comply with the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By placing an order or browsing our site, you agree to be bound by these terms. If you do not agree, please do not use our services.

2. Orders and Payment

  • All orders are subject to availability and confirmation of the order price.

  • Prices are listed in GBP (£) and include applicable taxes unless stated otherwise.

  • We accept major payment methods via Shopify Payments and approved gateways.

  • We reserve the right to cancel any order if there are pricing errors or other unforeseen issues.

3. Shipping and Delivery

  • Orders are processed within 1–3 business days (excluding weekends and holidays).

  • Shipping times vary based on your location. See our Shipping Policy for details.

  • International customers may be subject to customs duties or taxes, which are the responsibility of the recipient.

  • While we strive for timely delivery, we are not liable for delays caused by shipping carriers, customs, or unforeseen events.

4. Returns, Refunds & Exchanges

  • Please see our Refund & Returns Policy for full details.

  • We do not accept returns on certain items due to hygiene or safety reasons, including beauty and skincare products, unless they arrive damaged or defective.

  • Refunds or exchanges are issued at the discretion of Elevate Your Glow and in compliance with UK/EU consumer protection laws.

5. Intellectual Property

  • All content on this site, including images, logos, text, and product descriptions, is owned by Elevate Your Glow or used with permission.

  • You may not reproduce, copy, or use any content without prior written consent.

6. Customer Responsibilities

  • You agree to provide accurate, complete, and up-to-date information when placing an order.

  • You are responsible for keeping your account information secure, including login credentials.

  • Misuse of the site or fraudulent activity may result in termination of your account and legal action if necessary.

7. Limitation of Liability

  • Elevate Your Glow is not liable for any indirect, incidental, or consequential damages arising from your use of the site or products.

  • Products are intended for personal use only; any misuse, allergic reaction, or unintended use is the responsibility of the customer.

  • We cannot guarantee that products will meet your expectations, but we strive for high-quality standards and accurate product descriptions.

8. Changes to Terms

  • We reserve the right to update or modify these Terms of Service at any time.

  • Changes will be posted on this page, and the “Last Updated” date will be revised.

  • Continued use of the site after changes constitutes your acceptance of the updated terms.

9. Governing Law

  • These Terms of Service are governed by the laws of England and Wales.

  • Any disputes arising will be subject to the exclusive jurisdiction of the courts in England.

10. Contact Us

For any questions regarding these Terms of Service, please contact us at:
Email: support@elevateyourglow.com
Business Hours: Monday–Friday, 9 AM–5 PM GMT